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7 Mistakes You’re Making with Website Accessibility (and How They Hurt Your SEO)

Apr 30, 2026 | ADA Compliance, SEO, Web Design

Reading Time: 5 minutes

We get it, as a small business owner, your “to-do” list is already a mile long. Between managing clients, handling payroll, and trying to keep your social media presence alive, hearing the word “accessibility” might feel like just another technical hurdle to jump over.

But here’s the truth we’ve discovered after years in the web design world: accessibility isn’t just a legal “check the box” requirement. It is a powerful, often overlooked engine for your SEO.

When you make your website easier for people with disabilities to navigate, you’re inadvertently making it easier for Google’s “crawlers” to understand your content, too. In fact, research shows that WCAG-compliant sites often see a 23% increase in organic traffic. On the flip side, businesses that ignore accessibility often see a 20-30% drop in annual traffic.

Are you making these common mistakes? Let’s dive into the seven accessibility blunders that are likely dragging down your search engine rankings, and how we can fix them together.

1. Using Vague Alt Text (or None at All)

Images are the soul of your website. They break up text, showcase your products, and tell your brand’s story. But for a screen reader, the device used by visually impaired users, an image without “alt text” is essentially a black hole.

When you leave the alt text blank or use something unhelpful like “IMG_0542.jpg,” you’re missing out on a massive SEO opportunity. Search engines can’t “see” images; they read the alt text to understand the context. If you don’t describe the image, Google doesn’t know how it relates to your keywords.

The Fix: Be descriptive but concise. Instead of “shoes,” try “women’s red leather running shoes on a white background.” This helps the user and tells Google exactly what you’re selling. If you’re curious about how design choices like this impact your rankings, check out our guide on the SEO impact of good web design.

2. Messy Heading Structures

We’ve all seen those websites where the text sizes seem random. Maybe a huge H1 is used at the bottom of the page because the designer liked the font size, or maybe there are three H1s on a single page.

Think of your headings (H1, H2, H3) as a table of contents for a book. If the chapters are out of order, the reader gets lost. The same goes for Google. A logical heading hierarchy tells search engines which topics are most important. When you skip heading levels (like going from an H1 straight to an H4), you’re confusing the “bots” that are trying to index your site.

The Fix: Use only one H1 per page (usually your main title). Follow it with H2s for main sections and H3s for sub-sections. It sounds simple, but this structure is a core pillar of simple secrets to good home page design.

3. The “Click Here” Navigation Trap

“Click here.” “Read more.” “Learn more.”

We see these buttons everywhere. While they might seem clean, they are a nightmare for accessibility and a wasted chance for SEO. Screen reader users often navigate by tabbing through links. If all they hear is “click here, click here, click here,” they have no idea where those links lead.

From an SEO perspective, “anchor text” (the clickable words in a link) is a major ranking factor. When you use keyword-rich, descriptive link text, you’re giving Google a clear signal about the content of the linked page.

The Fix: Instead of “Click here to see our portfolio,” use “View our web design portfolio.” It’s better for humans and better for your search rankings.

4. Inaccessible Menus and Navigation

If a user can’t navigate your website using only a keyboard (the Tab key), your site is technically inaccessible. Many fancy “mega-menus” or hover-based dropdowns look great but are impossible for people with motor impairments to use.

If a user can’t click it, there’s a good chance a search engine crawler might have trouble following that path too. This weakens your internal linking signals and can even prevent some of your most important pages from being indexed properly. Plus, poor navigation leads to high bounce rates, and Google definitely notices when people leave your site in frustration.

Person navigating a responsive website on a laptop and tablet for optimal mobile accessibility.

5. Ignoring Mobile Accessibility

This one is a biggie. Google moved to “mobile-first indexing” years ago, which means it looks at the mobile version of your site to determine your rankings. If your mobile site has tiny buttons that are too close together (making them hard to “tap”), you’re failing an accessibility test and a mobile-friendliness test.

Small-to-mid-sized businesses often forget that accessibility on a phone is just as important as on a desktop. If your site isn’t responsive, you’re essentially turning away a huge portion of your audience. Back in 2015, Google even started prioritizing mobile-friendly websites, and that trend has only intensified.

6. Poor Color Contrast and Small Fonts

We love a minimalist, “light gray text on a white background” aesthetic as much as anyone, but if your customers can’t read your content, they won’t stay. Low color contrast makes your site unusable for people with visual impairments, including color blindness.

But wait, how does this hurt SEO? Google tracks “user signals.” If people land on your site and immediately leave because the text is too small or too faint to read, your “dwell time” drops. High bounce rates tell Google your site isn’t providing a good experience, which can lead to a drop in rankings.

The Fix: Aim for a contrast ratio of at least 4.5:1 for normal text. There are plenty of free tools online to check this, or we can handle the heavy lifting for you!

7. Broken Links (The Digital Dead End)

Broken links are more than just a nuisance; they are accessibility “dead ends.” For a person using a screen reader, hitting a 404 error page can be incredibly confusing and frustrating.

For SEO, broken links stop search engine crawlers in their tracks. They signal that your website is poorly maintained or outdated. If you haven’t updated your site in a while, you might be surprised at how many “link rot” issues have popped up. Keeping your site’s health in check is one of the many reasons why fresh website content is so important.

Why This Matters for Small Businesses

You might be thinking, “Penny, I’m just a local business. Do I really need to worry about WCAG AA compliance?”

The answer is a resounding yes.

Websites that fix accessibility problems see 73.4% positive SEO results. Beyond the rankings, it’s about reach. About 1 in 4 adults in the U.S. lives with some form of disability. If your website isn’t accessible, you are effectively locking the digital door on 25% of your potential customers.

When we build websites at Nora Kramer Designs, we don’t just care about how they look (though we make sure they look fantastic). We care about how they perform. A truly successful site is one that is inclusive, fast, and easy for both humans and bots to navigate.

Diverse business team collaborating on an inclusive website design to improve user experience and SEO.

Don’t Let Accessibility Be an Afterthought

Accessibility is a journey, not a destination. If you’re feeling overwhelmed by these mistakes, don’t panic. Most businesses, even the big guys, have room for improvement. The key is to start making thoughtful, purposeful changes today.

Whether you’re struggling with common homepage design mistakes or you’re worried your current website designer isn’t cutting it, we’re here to help you navigate the complexities of the modern web.

Ready to make your website more inclusive and boost your SEO in the process? Let’s chat about how we can craft a site that works for everyone.

Penny Poe

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