1. Trust us, after all, you hired us because we can do something you cannot.
You do your job well and we do ours exceptionally well. Trust that we will do what’s right for your business when we give our professional suggestions. Isn’t that what you hired us for?
2. We may not give you an immediate answer to a question, please be patient.
Give us some time to explore your question, so we can give you an informed answer. We don’t believe in answering off-the-cuff without thorough knowledge on a subject or thinking it through. Let us give you a great answer, rather than a rushed answer.
3. The enemy of great work is complacency, so challenge us.
Some of our most interesting projects have come from challenges set forth by our clients. Give us challenges so we can do great work for you. But, be realistic in your expectations too.
4. We are not your “supplier” or “vendor” — we are your partner.
We have found that working in partnership gets the best results. Website design is not a commodity. It’s a valuable service and we work hard at it. We are not a “one-and-done” kind of website design agency. This is how we have managed to stay in business for over 25 years. We are in it for the long haul with you.
5. Talk to us, we appreciate the feedback.
We do extremely well with feedback, so please talk to us, partner. We can’t work effectively for you if we don’t know where you are coming from. Client input is always welcomed. But, please see rule number one above.
6. We work for your customers, not always for just for you.
Yes, you heard that right. Sometimes we take their side. Please remember your website is not for you, it’s for your customers. Our goal is to give YOUR customers the best experience possible on YOUR website.
7. You hired us to help your company make more money, so please pay us.
We run a business, just like you you do. When you do a job or sell a product I’m sure you expect to be paid, right? We do excellent website design and graphic design work. We charge a fair price for the years of experience that we offer and the amount of work and detail that we put into each and every project. Our work adds to YOUR bottom line. Invest in our future so we will be here to help you in your future.