Rates and Fees
- Nora Kramer Designs provides most services on a flat-fee basis whenever possible.
- For discounted hourly rates, blocks of time can be purchased in advance to be billed against. These time blocks do rollover from month to month until used up.
- For work billed hourly, the current rate is $149 per hour, tracked in 30-minute increments.
- Clients under a monthly service contract (excluding hosting) may qualify for a reduced hourly rate depending on the nature of the work requested.
- A rush fee of 50–100% may apply to projects requiring expedited completion.
Deposits and Payment Schedule
- A deposit is required to begin all projects:
- Projects $1,000 or less must be prepaid in full.
- Projects over $1,000 require a 50% deposit, 25% upon first proof, and the balance due before final delivery or website launch.
- For projects exceeding 30 days, interim monthly invoices will be issued for work completed to date.
Project Timelines and Client Responsibilities
- Clients will receive a project timeline outlining deadlines for deliverables such as content, images, and approvals.
- If the client falls more than 15 days behind, Nora Kramer Designs may suspend the project and bill for hours worked to date.
- If a project is inactive for 30+ days, the project may be terminated, and the client will be billed for the remaining balance.
- XSuspended or terminated projects may resume only after full payment of outstanding balances.
Cancellations
- Clients who cancel a project after contract acceptance are subject to a 30% cancellation fee, plus any accrued billable time.
Payment Terms
- Payment is due upon receipt of invoice.
- Invoices are issued via Harvest or Stripe and emailed to the billing contact on file.
- Clients may pay by credit card, ACH, or check (returned checks incur a $50 fee).
Late Payments
- Invoices not paid within 30 days are subject to:
- A $125 late fee for invoices over $500 (or $50 for smaller balances).
- 1.5% monthly interest on overdue balances.
- Clients unable to make timely payments should contact Nora Kramer Designs at least 10 days prior to the due date to arrange an alternate payment schedule.
Ownership
- All design, code, graphics, and content remain the property of Nora Kramer Designs until payment is received in full and all contractual obligations are satisfied.